Acquiring & Retaining Gen Z in Banking via a Mobile App
WHITEPAPER
The ever-increasing expectations of the Gen Z's and how financial institutions can win them over
As the influence of Gen Zs continues to grow in the global economy, they are becoming a crucial segment of the banking industry. This places them in the spotlight and highlights the need for mobile apps in acquiring and retaining Gen Z customers in the United Kingdom.
This whitepaper covers:
Overview of Gen Z impact on the financial landscape, their characteristics and behaviours
The expectations Gen Z's have when it comes to digital banking
Why having a mobile banking app is essential to acquire the younger generations